PC Support		The PC Support group provides desktop computing services for SSRL staff.  System and selective application support for the Windows Operating System.  Allocation of onsite computing resources for SSRL staff.  Help with hardware and software procurement.  Email M$PCSupport for assistance with desktop computing.                .  .  .  .  .
Networking		The Networking group provides connectivity and communications services for SSRL.  Local Area Network support for cable and wireless connectivity.  Remote access support for SSRL staff.  Installation and maintenance of network printers and queues.  Telephony installations and support.  Email M$Network for assistance with networking and telephony matters.  Email Jennifer Peck for new telephone installations.                 .  .  .  .  .
VMS		SSRL VMS Cluster Support VMS Mail service, LISTSERV support.  Data Storage and Backups.  Database applications development.  Web server hosting and development.  Email M$VMSsupport for questions, problems, or development requests.               .  .  .  .  .
Beamlines         Additional Info		Computing support for Users at SSRL:    Computing for Beamline Users   Macromolecular Crystallography Group              .  .  .  .  . For support in the following areas, please contact:     M$PCSupport for Windows desktop issues     M$Network for connectivity and remote access     M$Printers for printer maintenance     M$VMSsupport for VMS support     Jennifer Peck for new VMS or Windows accounts                   .  .  .  .  . The answer to the most Frequently Asked Question by people reading their SSRL email from Netscape Communicator: The password you tell Netscape must be your VMS password, not the Windows password you used to log on to your workstation.  If you use Exchange, your password must be your SLAC Windows password.        Change your SSRL VMS / SSRL Windows / SLAC Windows passwords (requires knowing your current password)    Read your SSRL mail securely over the web (requires knowing your current password)    Read your SLAC mail securely over the web (requires knowing your current password)    Frequently asked questions (FAQs) and overviews for SSRL email and computing    Backup policies for SSRL cluster.    Web-based Requisition entry   Information on SSRL's mailing list processor and setting up a list    For VMS Mail users - how to filter out SPAM                 .  .  .  .  .
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Last Updated:	November 2, 2007
Content Owner:	Alan Winston
Page Editor:	Alan Winston